You will need help from a Thai.
This is the number one place for filing complaints/concerns or problems on Koh Samui.
Using LINE.
BEST ADVISE for SMART SAMUI: Go through the steps below, then get help from a Thai.
You will need a photo of the issue (burning, trash piles, etc), and the location. All other information is in the Thai language only.
Smart Samui: (then BELL ME)
SMART SAMUI
Click the bull-horn icon
Only Thai language from here forward. You can provide a photo, and location on the map.